# Al Serra Volkswagen of Grand Blanc - Detailed Adviser Profiles > Organization: Al Serra Volkswagen of Grand Blanc > Team Site: https://volkswagenofgrandblanc.adviserly.com > Dealership Homepage: http://www.volkswagenofgrandblanc.com Companion to [llms.txt](https://volkswagenofgrandblanc.adviserly.com/llms.txt). Full per-adviser record: bio, title, department, ratings, lifetime and recent sold/serviced counts, languages, specialties, contact info, up to 5 recent review texts, and an optional joined date when available. Fields that are empty, null, or zero for a given adviser are intentionally omitted from that adviser's block — a sparse profile reflects missing source data, not a rendering bug. ## Advisers ### Jason Morris - Profile: [https://volkswagenofgrandblanc.adviserly.com/jason-morris](https://volkswagenofgrandblanc.adviserly.com/jason-morris) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 5.0 stars (612 ratings, 403 reviews) - Lifetime vehicles sold: 1361 - Lifetime vehicles serviced: 8 - Recent vehicles sold: 13 - Sales specialties: FORTE, K5, SOUL, SPORTAGE, TELLURIDE - Service specialties: CIVIC SEDAN, COUNTRY, ELEMENT - Call: 810-695-9703 I grew up in Swartz Creek. I have a beautiful wife, two amazing boys, and one annoying cat. I enjoy aviation and currently hold a private pilot license. I have been in automotive sales since 2015. I pride myself on providing a comfortable and enjoyable buying experience to all of my guests. It is truly an enjoyable experience to get to know my customers, who become just like family. I look forward to meeting you and helping you find the car of your dreams! Recent reviews: - 2026-02-20 | 5.0/5 | William D. — Great honest sales person, very knowledgeable on the 2027 Telluride that we bought, and he was very good at processing the paperwork. An extra shout out to Joe whom Jason was training. They both worked well together. - 2026-03-22 | 5.0/5 | Morgan C. — Jason was absolutely amazing to work with, buying my new car was a bitter sweet moment and he took the time to make the process as easy as possible. - 2026-03-20 | 5.0/5 | Carmen S. — We had a very good experience with Jason. He made sure we didn’t have to stay all day to buy a car. I would definitely recommend him to others. ### Joe Swisz - Profile: [https://volkswagenofgrandblanc.adviserly.com/joe-swisz](https://volkswagenofgrandblanc.adviserly.com/joe-swisz) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 5.0 stars (1 ratings, 1 reviews) - Lifetime vehicles sold: 15 - Recent vehicles sold: 11 - Sales specialties: BLAZER, COLORADO, EQUINOX, SILVERADO 1500, SPORTAGE X-LINE - Call: 810-603-1866 With over 8 years of sales and customer service experience, I am passionate about helping my customers find the right vehicle for their needs while delivering a smooth, trustworthy experience. I was born and raised here in Michigan. Go Lions! Outside of work, I enjoy spending time with my wife, Lauren, and our one-year-old son, Liam. Recent reviews: - 2026-04-21 | 5.0/5 | Shawn M. — Joe was fantastic. From the beginning, I was seeking information on another vehicle that had already sold, but Joe found another option that was worth looking at. I traveled about an hour to the dealership and would without a doubt do it again. At no point did I feel pressured, and he presented all options to me. After the purchase but prior to taking delivery, he checked in, made himself available, and answered any questions I had promptly. He is also extremely personable. If you are in the market for a new vehicle, I absolutely recommend Joe. Even if you’re an hour away, it’s worth the trip! ### Kyle Dillard - Profile: [https://volkswagenofgrandblanc.adviserly.com/kyle-dillard](https://volkswagenofgrandblanc.adviserly.com/kyle-dillard) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 5.0 stars (12 ratings, 10 reviews) - Lifetime vehicles sold: 33 - Recent vehicles sold: 16 - Sales specialties: GRAND CHEROKEE, K5, SELTOS, SORENTO, SPORTAGE - Call: 810-603-1833 Hello! I am excited to introduce myself as a new Sales Consultant here at the Al Serra Auto Plaza. In my role, I am focused entirely on delivering outstanding customer service and helping clients navigate the process of finding their perfect vehicle, parts, and accessories. My goal is to proudly represent the Al Serra brand while interacting with both new customers and colleagues every day. My path to the automotive world is unique. I was born in Bolingbrook, Illinois, and moved to Walled Lake, Michigan, when I was 12. Professionally, I have spent over a decade building a robust background in IT and Cybersecurity, a field in which I earned a Bachelor of Science in Information Systems Security. When I am not at the dealership, I live an active lifestyle in New Hudson with my 5-year-old son, Logan, hitting the gym, being social, and cheering loudly for our Michigan sports teams. I look forward to assisting you with your automotive needs! Recent reviews: - 2026-04-04 | 5.0/5 | John S. — I leased a new 2026 KIA Sportage SX Prestige. We showed up on a busy Saturday and sales advisor Kyle Dillard took the time to answer our questions and got us a Sportage to test drive. They did not have the specific Sportage I wanted in stock but Kyle quickly sourced one locally and handled the entire process seamlessly via phone, text, and email. All I had to do was show up and sign the agreed upon papers. I highly recommend KIA of Grand Blanc and sales advisor Kyle Dillard. - 2026-02-16 | 5.0/5 | Vishaya S. — Kyle was very good during the whole process! Never would have known he was a brand new employee until he mentioned it. He was very knowledgeable and if he didn’t have the answer, he made sure to ask someone who did. Shout out to Mason as well! Kyle made me feel confident in my purchase. All my questions were answered and the process was actually quick, all things considered! - 2026-03-28 | 5.0/5 | Stephen K. — Working with Kyle was great from start to finish. I was really busy with work and couldn't find time to pick up my new vehicle. He offered to have it delivered to me. Fantastic! Keep up the great service over there. This was our 2nd purchase this year and I wouldn't hesitate to go back or recommend to family and friends. ### Mason Glazier - Profile: [https://volkswagenofgrandblanc.adviserly.com/mason-glazier](https://volkswagenofgrandblanc.adviserly.com/mason-glazier) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 5.0 stars (173 ratings, 117 reviews) - Lifetime vehicles sold: 428 - Recent vehicles sold: 11 - Sales specialties: K4, K5, SELTOS, SPORTAGE, TELLURIDE - Call: 810-603-1423 I joined Al Serra in 2020 as a sales porter. My time as a porter fueled my love for the automotive industry and the new technology in cars. In 2022 I accepted the A-Team position and demonstrated the vehicle's features and technology to customers! In 2023, I moved to a Sales Advisor role, and I look forward to working with customers, providing solutions and guidance during their car-buying journey. Outside of work, I enjoy car shows, traveling, outdoor activities, and spending time with family and friends. Recent reviews: - 2026-04-01 | 5.0/5 | Jackie M. — Mason was great! He worked with his manger, Nicole, to get us the best deal on leasing our 2026 Kia Sportage. He made the leasing process very easy for us. Mason was very friendly, professional, answered all our questions, and made the overall experience very enjoyable. I highly recommend if you are looking to purchase or lease a new vehicle contact Mason. - 2026-03-02 | 5.0/5 | William B. — Mason was extremely helpful when I totaled my first new Subaru in January. Mason was right there helping me find my second new Subaru right away. He was very thorough on my next steps to purchase and signing to get me driving off the lot the same day. I will be purchasing my next vehicle from Mason. - 2026-02-24 | 5.0/5 | Adian C. — Mason Glazier was true professional he was very knowledgeable and receptive in my preferences for what i was looking for in a new car. He helped navigate me through test driving some different options. I am now the proud owner of a 2026 kia k5 gt line. Thank you very much again Mason! ### Mike Medina - Profile: [https://volkswagenofgrandblanc.adviserly.com/mike-medina](https://volkswagenofgrandblanc.adviserly.com/mike-medina) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 4.9 stars (101 ratings, 73 reviews) - Lifetime vehicles sold: 279 - Recent vehicles sold: 15 - Sales specialties: CARNIVAL, K4, SORENTO, SPORTAGE, TELLURIDE - Call: 810-603-1464 I joined Al Serra in 2024, transitioning from a six-year career in telecommunications. I am happy to help customers with any needs and willing to go above and beyond for them! Listening to the customers' needs is most important; it allows me to find the perfect vehicle for them. I enjoy spending quality time with my family, staying active by training in Brazilian Jiu-Jitsu, and spending time outdoors! I grew up in the Grand Blanc area and continue raising my family here. I love my job! Recent reviews: - 2026-04-03 | 5.0/5 | Angela A. — Mike was awesome! He was thorough, very helpful and made the whole experience fun. Mike went over every option from leasing to buying certified and new. He brought us lots of different cars to test drive and patiently waited as we tried to figure out what car would fit our budget and family. I've already told several people to go to him when they are in need of a new/different car. - 2026-02-19 | 5.0/5 | Tyler W. — Mike is awesome and got me going quickly and into my new K5 with exactly what I was looking for. He even went above and beyond to save some items I had accidentally left in my trade in. If you need a new Kia, come see Mike. :) - 2026-02-28 | 5.0/5 | Kevin W. — This is our second Kia within a year that we bought from Mike and he has always been knowledgeable and very friendly. I would highly recommend him to friends that are in the market to buy a new Kia vehicle. ### Nichole Vandendries - Profile: [https://volkswagenofgrandblanc.adviserly.com/nichole-vandendries](https://volkswagenofgrandblanc.adviserly.com/nichole-vandendries) - Department: Sales (Management) - Title: Kia/VW Sales Manager - Joined: 2014-02-17 - Rating: 5.0 stars (626 ratings, 409 reviews) - Lifetime vehicles sold: 1561 - Recent vehicles sold: 14 - Sales specialties: FORTE, SORENTO, SOUL, SPORTAGE, TELLURIDE - Call: 810-603-1445 I’ve been with Al Serra since February, 2014. A comfortable and honest experience for all of my customers is my main goal. My spare time consists of family, my animals, and traveling. I look forward to working with you on any of our 12 brands soon! Recent reviews: - 2025-08-28 | 5.0/5 | Michael Q. — Nichole was fantastic to work with! She was the only sales person in the dealership the first day we arrived and she managed to give multiple people the full attention needed. We bought two cars from her in one day, she had test drives ready and pulled up for us. I will go back to Nichole as long as she’s available! - 2025-09-25 | 5.0/5 | Laura B. — Nichole makes the car buying experience simple and exciting. She's super patient, answers all our questions, and handles every time we change our minds with ease. This is our 2nd time working with Nichole and will definitely be returning to her in the future. - 2025-09-09 | 5.0/5 | Stephen K. — Nichole was very professional, pleasant and patient with us as we worked thru seeing and testing a few different vehicles that interested us before we found the ONE. Thanks for being great! See you again for the next one! ### Dennis Sauve - Profile: [https://volkswagenofgrandblanc.adviserly.com/dennis-sauve](https://volkswagenofgrandblanc.adviserly.com/dennis-sauve) - Department: Service (Service) - Title: Volkswagen Service Advisor - Rating: 4.7 stars (1320 ratings, 701 reviews) - Lifetime vehicles sold: 195 - Lifetime vehicles serviced: 15141 - Recent vehicles sold: 2 - Recent vehicles serviced: 265 - Sales specialties: ACADIA, EQUINOX, FORESTER, OUTBACK, SILVERADO 1500 - Call: 810-953-1782 Welcome to Al Serra Auto Plaza! This is a dealership that goes above and beyond for all of our customers. For over 17 years, I have been working in this industry, providing exceptional service to each of my customers. 10 of those years have been at Serra Toyota in Farmington Hills. While working with the team at Serra Toyota, we received the Toyota’s President’s Award. Throughout my career, I have built a reputation for being honest, easy-going, professional, and trustworthy. Taking the time to listen to what my customers have to say allows me to provide them with world-class service. I treat all my customers like family! I love spending time with my children (my two fur-babies). Golfing and playing hockey are some of my favorite hobbies. I also love to spend time with my family and friends. When I have the time, I enjoy cheering on the Redwings, Tigers, and Lions! Recent reviews: - 2026-04-19 | 5.0/5 | Kelly M. — Dennis was great to work with. He kept me up to date on the progress of my car. He was quick to respond when I sent a message to him. My car was as good as new when it was returned! - 2026-03-30 | 5.0/5 | Craig L. — My car was serviced and completed in the time i was told and was on my way. Very pleased with my experience with the service department. - 2026-03-26 | 5.0/5 | Randall M. — Every time I take my car in to be service I have great service. They make you feel like you are family. ### Abby Sordyl - Profile: [https://volkswagenofgrandblanc.adviserly.com/abby-sordyl](https://volkswagenofgrandblanc.adviserly.com/abby-sordyl) - Department: Plus (Body Shop) - Title: Assistant Body Shop Manager - Lifetime vehicles serviced: 1706 - Recent vehicles serviced: 2 - Service specialties: RAM 1500, TOWN & COUNTRY, VIBE - Call: 810-853-6251 I joined Al Serra in 2016, but my career in the automotive industry began four years prior. Customers continue returning to me for service because of my easygoing attitude and excellent listening skills. I take the time to listen to every customer's concern and provide the best answer and outstanding service. I love getting to know people and seeing how I can help solve the issues they may be having. I grew up in Winston-Salem, NC. I love to spend time with my family and friends, especially my wonderful husband. Running and being outdoors are some of my favorite hobbies. I'm also a true Duke fan. ### Amanda Banyas - Profile: [https://volkswagenofgrandblanc.adviserly.com/amanda-banyas](https://volkswagenofgrandblanc.adviserly.com/amanda-banyas) - Department: Plus (Body Shop) - Title: Body Shop Manager - Call: 810-603-1834 I joined the Al Serra family in 2017, but my grandfather worked at Al Serra as a salesman for many years. Al Serra is truly like family. I have 22 years of customer service experience and aim to deliver high-quality service to every guest. I am a big fan of the University of Michigan. Outside of work, my life revolves around my daughter. She is an athlete who plays three sports, two of which are travel. That is where much of my time is spent away from work, but I would not change it for the world. This personal commitment helps me understand the importance of time and dedication, which I bring to my role at the dealership. ### Brian Baldridge - Profile: [https://volkswagenofgrandblanc.adviserly.com/brian-baldridge](https://volkswagenofgrandblanc.adviserly.com/brian-baldridge) - Department: Plus (Parts & Accessories) - Title: Import Parts Manager - Joined: 2010-03-08 - Lifetime vehicles sold: 39 - Lifetime vehicles serviced: 1 - Recent vehicles sold: 2 - Recent vehicles serviced: 1 - Sales specialties: ATLAS, EQUINOX, FUSION, GRAND CHEROKEE, OUTBACK - Call: 810-603-1862 Married to best-friend. Proud father & grandfather. From Grand Blanc. Enjoy camping, canoeing, fishing & hunting. 20 years in auto. Kia, Subaru & VW certified parts manager. Love U of M football & the Red Wings. Provide customers with great service! ### David Jackson - Profile: [https://volkswagenofgrandblanc.adviserly.com/david-jackson](https://volkswagenofgrandblanc.adviserly.com/david-jackson) - Department: Plus (Body Shop) - Title: Body Shop Advisor - Lifetime vehicles serviced: 1863 - Recent vehicles serviced: 4 - Call: 810-853-6210 As a Body Shop Advisor with three years of experience, I am dedicated to providing exceptional customer service and ensuring the satisfaction of every individual who walks through our doors. My unwavering commitment to open and honest communication has earned me a strong reputation at our dealership, where I am known for my willingness to go the extra mile for both colleagues and clients. Growing up in Clio, Michigan, and graduating from Kearsley High School in 2015, I developed a strong work ethic and a passion for helping others. I believe that a positive attitude and attentiveness to customers' needs are essential for building lasting relationships. By setting realistic expectations and being fully transparent, I strive to create a seamless and stress-free experience for each individual. Outside of work, I am an avid outdoorsman with a love for bass and pan fishing. Recently, I have taken up golf as a second hobby, adding to my enjoyment of exploring the great outdoors. My passion for my career stems from the constant learning opportunities it presents. In the dynamic field of body shop operations, I am continually exposed to new challenges that keep my enthusiasm and motivation high. With my dedication to growth and my commitment to excellence, I am confident that I can make significant contributions to our team and the industry as a whole in the years to come. ### Drew Massey - Profile: [https://volkswagenofgrandblanc.adviserly.com/drew-massey](https://volkswagenofgrandblanc.adviserly.com/drew-massey) - Department: Plus (Body Shop) - Title: Body Shop Advisor - Lifetime vehicles serviced: 403 - Recent vehicles serviced: 79 - Call: 810-603-3512 I was born in Saginaw and attended Arthur Hill High School. I then attended Lincoln College of Technology in Indianapolis and acquired my Associate's in Collision Repair and Management. I worked as a Collision Repair Technician and Refinisher in Grand Rapids, MI, from 2012 to 2016. At that point, I enlisted in the United States Marine Corps for a five-year term as a Meteorological and Oceanographic Analyst Forecaster. Upon returning to the civilian sector, I worked for the Graff Davison location, which is when my family and I fell in love with the Davison area. I then joined the Serra Automotive team in Lake Orion shortly thereafter. In April of 2025, I transferred here to Al Serra. I spend the majority of my free time with my fantastic family. I also have various hobbies, including hunting, fishing, woodworking, beekeeping, and more. ### Greg Sunman - Profile: [https://volkswagenofgrandblanc.adviserly.com/greg-sunman](https://volkswagenofgrandblanc.adviserly.com/greg-sunman) - Department: Plus (Management) - Title: Import Service Manager - Joined: 2012-10-01 - Lifetime vehicles serviced: 31375 - Recent vehicles serviced: 4 - Call: 810-603-1434 Always honest with customers & upfront about service needs. 24 years in the automotive industry. Grew up in Ortonville, attended Oakland Community College. Detroit Tigers & Michigan Wolverines fan! I love travel, baseball, music, & sports. ### Jennifer Voight - Profile: [https://volkswagenofgrandblanc.adviserly.com/jennifer-voight](https://volkswagenofgrandblanc.adviserly.com/jennifer-voight) - Department: Plus (Body Shop) - Title: Body Shop Advisor - Lifetime vehicles serviced: 1782 - Recent vehicles serviced: 10 - Call: 810-853-6252 Hi! My name is Jenn. I joined Al Serra in 2023 but have been in the automotive industry since I was 15. My favorite part of my job is the customers. I always take the time to listen to every customer's concerns and help to find the best resolution. I love getting to know new people and learning how to help. Outside of work, I live in Davison with 3 Daughters who keep me busy and on my toes. I enjoy spending as much time with my family as possible. Huge UofM fan!! Go Wolverines ### John Kenyon - Profile: [https://volkswagenofgrandblanc.adviserly.com/john-kenyon](https://volkswagenofgrandblanc.adviserly.com/john-kenyon) - Department: Plus (Body Shop) - Title: Body Shop Advisor - Lifetime vehicles serviced: 1603 - Recent vehicles serviced: 103 - Call: 810-603-1478 I am new to the Al Serra Auto Plaza family and the automotive industry. However, I have eight years of customer service experience and a passion for the automotive field that goes far back. At age five, I first heard my Grandpa fire up his 1988 Monte Carlo that he drag-raced, and I was hooked right from that moment. In my personal life, I enjoy spending time with friends and family, going to concerts, and watching U of M football on Saturdays and the Detroit Lions on Sundays. I also enjoy NASCAR races. My girlfriend Natalie and I often plan trips to Traverse City. We enjoy the scenery and have recently found a new love of Jet skiing on the Grand Traverse Bay. I am passionate about delivering excellent customer service, so in combination with my passion for the automotive field, I look forward to providing top-tier customer care. ### LeeAnne Simpson - Profile: [https://volkswagenofgrandblanc.adviserly.com/leeanne-simpson](https://volkswagenofgrandblanc.adviserly.com/leeanne-simpson) - Department: Plus (Parts & Accessories) - Title: Volkswagen Parts Advisor - Call: 810-603-3506 I love working at Al Serra and feel like part of the family. I aim to build honest and loyal relationships with all my customers. When they call, they can trust the job will get done right the first time. Outside work, I enjoy camping and traveling with my wife and three kids. True Lions and U of M fan. Go Blue! ### Matt Plew - Profile: [https://volkswagenofgrandblanc.adviserly.com/matt-plew](https://volkswagenofgrandblanc.adviserly.com/matt-plew) - Department: Plus (Body Shop) - Title: Body Shop Advisor - Lifetime vehicles serviced: 1356 - Recent vehicles serviced: 20 - Call: 810-853-6209 A native of Fenton, Mi, I'm married to my wife, Kristin, and we have three children, James, Elizabeth, and Sarah. I have seventeen years of experience in auto repair, four in dealership service departments and thirteen in collision centers. In addition to my professional accomplishments, I was an active member of the Auto Body Advisory Board at Baker College and a current member of the Fenton Little League Board of Directors. I enjoy coaching my children's sports teams and socializing with neighbors and friends when not busy with work or board duties. ### Michelle VanKuren - Profile: [https://volkswagenofgrandblanc.adviserly.com/michelle-vankuren](https://volkswagenofgrandblanc.adviserly.com/michelle-vankuren) - Department: Plus (Body Shop) - Title: Body Shop Advisor - Lifetime vehicles serviced: 586 - Recent vehicles serviced: 57 - Call: 810-603-1860 I have been in Retail Management for 25 years, and Customer Service has always been the backbone of my career. I love spending time with friends and family, playing cards, or hanging around a bonfire. I also enjoy playing disc golf in the summer and hunting in the woods in November. I am a big U of M fan (Go Blue) and, of course, the Detroit Lions!! ### Mike Brewer - Profile: [https://volkswagenofgrandblanc.adviserly.com/mike-brewer](https://volkswagenofgrandblanc.adviserly.com/mike-brewer) - Department: Plus (Body Shop) - Title: Body Shop Advisor - Joined: 2013-12-16 - Call: 810-853-6202 I am Mike Brewer. I was born and raised in the Flint area, and have lived in Genesee county my whole life. I have a son who is 18 years old; he just graduated from high school and will be attending college in the fall. I have been in the collision business for over 30 years, and earned state and ICar certifications. I make it a priority to be here for my customers, providing you with world class service every step of the way. ### Owen Bailey - Profile: [https://volkswagenofgrandblanc.adviserly.com/owen-bailey](https://volkswagenofgrandblanc.adviserly.com/owen-bailey) - Department: Plus (Management) - Title: Imports Service Manager - Lifetime vehicles serviced: 16480 - Recent vehicles serviced: 9 - Call: 810-603-1470 Native of Millington, Michigan. I’m a big fan of the Michigan Wolverines. Go Blue! I love to hunt, fish & spend time on the lake. I’ve been in the auto industry since 2002. I build a relationship with each client, ensuring they receive world-class service. Customer satisfaction is my top priority. ### Shelley VanOoteghem - Profile: [https://volkswagenofgrandblanc.adviserly.com/shelley-vanooteghem](https://volkswagenofgrandblanc.adviserly.com/shelley-vanooteghem) - Department: Plus (Body Shop) - Title: Body Shop Advisor - Call: 810-853-6204 I've been in the collision industry for 34 years, bringing my knowledge to Al Serra Auto Plaza in 2022. I enjoy my work and love helping my customers with their collision needs. My father is retired from the Navy, and I grew up traveling the country. Proud mother of one son and three daughters. I enjoy the outdoors and stay busy with my family.